I have similar frustration. After the pandemic, through GCMS, I got to know my LVO requested from me to pay biometric fee for my nonaccompanying spouse. I paid on 2nd June 2020, and they acknowledged the payment and updated GCMS (saw the acknowledgement and update via GCMS notes I recently received), but they are yet to share BIL for spouse! Apparently, they stopped processing PR applications since March and office is focusing on essential and emergency services only. I am not even waiting for PPR but jus the BIL! I do not understand why essential and emergency services would occupy them for so many months.Mine is like yours. Why dont they process security or do it randomely? Very frustrated by their process.
My AOR 26 Sep 2019. FSW-O.