This is what I received today - Immigration, Refugees and Citizenship Canada // Immigration, Réfugiés et Citoyenneté Canada
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided and can confirm that your application is not available in the system yet.
However, rest assured that this situation is normal since the responsible office is currently processing applications received before January 14, 2020.
We invite you to verify the processing times on the IRCC website and contact us using the IRCC Web form if they have passed.
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided and can confirm that your application is not available in the system yet.
However, rest assured that this situation is normal since the responsible office is currently processing applications received before January 14, 2020.
We invite you to verify the processing times on the IRCC website and contact us using the IRCC Web form if they have passed.