Actually I did inform them about my updated address as soon as I moved, and I also got a response for the CSE i raised to update address that they have received the same. So not really sure as to why the information was not updated.I'm not sure. I'd email the email that emailed you ASAP and possibly submit a web form as well. When you moved to a different country, you should have informed them via web form CSE at that time and you would not be in this position (a warning to others).