Guys help, is it safe to copy word for word your NOC Main Duties for your Job Responsibilities?
To Whom It May Concern:
This letter is to confirm that xx xx is working for Tundra Technical Solutions Inc. as
a Service Desk Analyst for our client FGL Sports from June 25th 2018 to December 31st
2018.Mr. xx works an expected 37.5 hours a week with a pay rate of $22.00/hr.
Below is a summary of Mr. xx job responsibilities:
• Communicate electronically and in person with computer users experiencing difficulties
to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement
solutions
• Emulate or reproduce technical problems encountered by users
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified
difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical
support analysts
• Participate in the redesign of applications and other software
• May supervise other technical support workers in this group.
Should you require additional information, please feel free to contact the operations department.
Sincerely,