I had used the webform to ask status of my application wrt eligibility, security, criminality and also my VO.
Got a mail after a week or so
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
You will find below useful information that we hope will help understand the process and current status of your application for permanent residence:
· Your application was received via your account on December 28, 2018.
· The responsible office is currently verifying if your application meets the eligibility requirements under the immigration program for which you have applied,
o You may be contacted via your account if additional information is needed.
· The background verifications are currently not in process yet.
· Your application is currently being processed at the Case Processing Centre (CPC-O) in Ottawa, Ontario.
IRCC is committed to reviewing most permanent resident applications submitted online within a 6-month time frame. Although the delay may vary, rest assured that we are making the necessary efforts to finalize your application within established processing times.
Please consult our website for more information on what to expect after you apply and how you can verify the status of your application in your account.
We hope the information provided is helpful in assisting you with your enquiry.
Earlier my GCMS had stated that nothing had started. So after 195 days, the situation is still the same.
Wonderful!