After reading this I went in to check what our said in the GCKEY. So we received an letter of request for documents for my husbands 21 year old son. He won't participate and we've already told them that. However when I look in the GCKEY they have the request for documents listed under my husbands name. So I am thinking the only way to get the "your action is required" removed is to resubmit my husbands documents because it is under his name. Under his sons name there are no documents requested. Obviously someone made a mistake, but I don't want to ignore what the GCKEY says. Thoughts?
It never hurts for CIC to have another copy of the same documents. I resent my dad's via the GCKey because the 'your action is required' made it look like i still had work to do on my part. Even though they had received the documents and updated it under the 'additional documents'.