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June 2018 AOR - join here

lattersnow

Star Member
Sep 22, 2018
52
39
Just called CIC, not helpful at all, maybe it's just the agent I got was not good. She basically said the same thing as in my online account, and when I asked more info, she said she did have access to more info. Well, my 2nd GSCM said my CORR was created on Nov 1st and is in que for for issuing. But she said 'we are still processing the application and we don't know if the application is approved or not'. Well, lady, my GSCm note says it's approved, then it's approved...

Errrrrrrrr, clearly some folks in this thread had better luck than me of getting more info from CIC call center, should I call again?
 

ts270890

Hero Member
Apr 8, 2016
584
418
Just called CIC, not helpful at all, maybe it's just the agent I got was not good. She basically said the same thing as in my online account, and when I asked more info, she said she did have access to more info. Well, my 2nd GSCM said my CORR was created on Nov 1st and is in que for for issuing. But she said 'we are still processing the application and we don't know if the application is approved or not'. Well, lady, my GSCm note says it's approved, then it's approved...

Errrrrrrrr, clearly some folks in this thread had better luck than me of getting more info from CIC call center, should I call again?
You can read above. I got a similar hostile attitude from a man. They are not happy with the calls.
 

cansha

VIP Member
Aug 1, 2018
6,676
5,855
You're the fourth Person on this forum who has been stylishly given a 10 months timeline (4 months addition to the 6 months) and I don't think it has anything to do with security screening. I think CIC is considering extending the timeline and a few agents have been telling applicants (whether it's intentional or not, I can't say).
That is likely and infact I have been alluding to that for past 2-3 months. However, making 10 months as standard doesn't make sense if they are going to tie COPR to medical expiry. Expecting people to leave everything behind in 2 months is a little cruel. But then I don't think they even consider as human beings till we are in Canada. So, I think they can continue to treat as cattle and treat us anyway they please.

And, for all those call center agents who are getting pissed off giving information, they need to probably understand they run their kitchen because people are desperate for information. If information was available easily and call volumes dropped it's their job that will get impacted first.
 

tobs

VIP Member
May 25, 2018
3,879
2,484
Nigeria
Category........
FSW
Visa Office......
Ottawa
NOC Code......
2145
App. Filed.......
10-07-2018
AOR Received.
10-07-2018
Passport Req..
04-01-2019
Just called CIC, not helpful at all, maybe it's just the agent I got was not good. She basically said the same thing as in my online account, and when I asked more info, she said she did have access to more info. Well, my 2nd GSCM said my CORR was created on Nov 1st and is in que for for issuing. But she said 'we are still processing the application and we don't know if the application is approved or not'. Well, lady, my GSCm note says it's approved, then it's approved...

Errrrrrrrr, clearly some folks in this thread had better luck than me of getting more info from CIC call center, should I call again?
Seems like the agents have decided to be as unhelpful as possible.
Maybe give it a few days before you try again.
I'm assuming they believe their silly progress bar has solved all the lack of communication we've been facing.
 
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Reactions: cansha

tobs

VIP Member
May 25, 2018
3,879
2,484
Nigeria
Category........
FSW
Visa Office......
Ottawa
NOC Code......
2145
App. Filed.......
10-07-2018
AOR Received.
10-07-2018
Passport Req..
04-01-2019
That is likely and infact I have been alluding to that for past 2-3 months. However, making 10 months as standard doesn't make sense if they are going to tie COPR to medical expiry. Expecting people to leave everything behind in 2 months is a little cruel. But then I don't think they even consider as human beings till we are in Canada. So, I think they can continue to treat as cattle and treat us anyway they please.

And, for all those call center agents who are getting pissed off giving information, they need to probably understand they run their kitchen because people are desperate for information. If information was available easily and call volumes dropped it's their job that will get impacted first.
Haha. The job loss is an angle I'm sure they haven't considered. But we can't blame them, all over the world Government jobs are usually the most secure and Civil servants/ Govt workers often get away with doing crap.
 

cansha

VIP Member
Aug 1, 2018
6,676
5,855
Haha. The job loss is an angle I'm sure they haven't considered. But we can't blame them, all over the world Government jobs are usually the most secure and Civil servants/ Govt workers often get away with doing crap.
I'll be surprised if these call center agents are actually permanent government employees. Most probably they are contractors. And yes, sooner or later they will consider that angle.
 
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ts270890

Hero Member
Apr 8, 2016
584
418
It's so upsetting, I mean, it's LITERALLY their job to answering our calls and they got paid to do that... errrrr.....
i know right ! the first thing the agent said was there is a progress bar in your application you do not need to call to know the progress.
 

lattersnow

Star Member
Sep 22, 2018
52
39
i know right ! the first thing the agent said was there is a progress bar in your application you do not need to call to know the progress.
Mine began with 'if you are not paper-based applicants, you can see the progress in your online account'... errr