Hello,
looking for a bit of advise here. My mother undergone medical examination couple of weeks ago but due to her unexpectedly high blood pressure, doctor wanted to do some additional tests with cardiologists and what not. That took another week or so. The cardiologist did not find anything and my mom brought the results back to panel physician last Wednesday, November 14th. The medicals were due for submission today, November 19th.
However, when doctor tried to upload the document through e-medical on friday the 16th, they received message that e-medical system is undergoing maintenance and it was unavailable to be used till 17th November morning (which is Saturday).
It's long weekend back home and doctors office is closed 17, 18th, 19th of november. They will attempt to try to submit again tomorrow, but it will be 1 day late.
My mother wrote an email to LVO explaining the unfortunate situation and the reason for the delay with IME, but would that be enough for them not to reject/return the application outright? Do they pay attention to the date exam took place or the actual day it was submitted to immigration by their appointed doctor? (as the later one is not under applicants control). Anything else I could do? I attempted to call them but no luck to speak to anyone.
