This could be your landing interview.
If you don't mind, post the email here.
Dear client(s),
I am pleased to advise you that the processing of your application for permanent residence will be finalized at an interview that has been scheduled for:
DATE:
xxxxx 2018
TIME:
8:30 AM
LOCATION:
235 Queen St. Level C3, Suite 005, Ottawa
In order to grant you permanent residence, you must provide us with satisfactory
original identity documents. All applicants must provide their
original valid passports at the landing interview.
You must attend the interview with the following:
Ø All of your dependants in Canada if they are included in this application
Ø Your own interpreter, if required
Ø Documents issued to you by Immigration, Refugees and Citizenship Canada
Ø If you are being landed under the In-Canada Spousal/Family Class
o Your sponsor must be present
o You must provide evidence of cohabitation
Ø Two (2) photos for each person on this application taken within the last 6 months – see specifications at
http://www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf
Ø Proof you have paid the $490 Right of Permanent Residence Fee.
This fee is not required for minors or Convention Refugees.
o If you have not yet paid this fee, you must do so on-line at:
http://www.cic.gc.ca/english/information/fees/index.asp
IMPORTANT NOTE: Payments will not be accepted at local office on the day of your appointment. You MUSTmake this payment a minimum of 7 business days before your scheduled interview. You must also bring the receipt with you to the interview or this appointment will be re-scheduled.
Failure to appear for this interview may be interpreted as evidence that you are no longer seeking permanent residence in Canada and your file may be closed. For any questions you may have, please contact the IRCC Call Centre at 1-888-242-2100.