Same here. I talked to then twice- same answer- 'visa is printed, they gonna mail it to me SHORTLY'My passport was delivered on 14th July. Its been over a month now. No updates what-so-ever. I tried reaching them via phone but everytime I call I get a message stating that "due to high call volume, you cannot be connected to an agent at this time". What do I do?
Even the tracker is not active yet. I have waited 16 months for PPR after waiting for 6 months for PNP. Now, more than a month for getting my passport back. Wow. Almost two years.