That's exactly what I am going to threaten them tomorrow, that who will be responsible then? and I will be dragging them off to a bloody consumer court. You won't believe the reason the head of the company gave me when i complained and confronted him of the agent not checking my documents. he said," I understand blah blah, i will tell them to check carefull now onwards blah blah, these women (my employees) work very hard and are bothered so much by clients for little things and queries, plus they have family issues also, some have bf problems, I sometimes help them sort out these matters, so sometimes someone is upset so things happen, but dont worry i will take care."
I was staring at him like, what are you saying you F**king stupid old man? what are they being paid for then if they can't handle queries, who cares they have issues, everyone has, then they should sit home and stop ruining people's lives here veacause of their issues. This was the brutal murder of professionalism that i witnessed. I just didn't wanted any negativity in my file so i let it be and didn't pursued it.
I cannot back out now as they have taken a blank cheque from me, signed contract and all this. All i hope now is that I get my PPR without issues and get free of them.