I completely agree on the Indian Consulate Efficiency. It was very difficult to believe the following happened.
1. Called up Indian Consulate in NY - 2 days before visiting & the call was picked up
2. Asked about the Police Clearance certificate & the response was prompt on what is required, person speaking knew the stuff without passing the buck
3. All details Provided on what documents are required for Police Clearance Certificate.Clear & Concise.
4. Asked about the timing of the consulate & the time during which we need to be physically present. only from 09:00 to 11:00 they accept applications so the timing was the key - no point reaching there late .Physical Presence is required for Passports issued from NY. Passports issues from India may take more time. Same day not possible.
5. Went in on Friday - reached 09:00 AM - Application accepted 09:15 AM . Came out by 11:30 AM with Police Clearance certificate. Please note this arrangement is only for passport issued from the consulate itself.
Only complain - the detail of having copies of passport & other docs was missed. So had to get it done there . However consulate had the Copier arrangement with 50 cents / copy - which was fine.
The second one is at 9:15 am I was told 1 Hour I will get the PCC & I was pleasantly surprised to hear that - but led to a wait time of more than 2 hours. - which was ok - so long as it was done..
I am surprised on how things have changed in Indian Consulate.