Did you call? I called yesterday, one gentleman pick up the phone and he was so rude and never asked me for the application number, just told me to go in cic.acct to check statues, theres nothing he could provide me.what number are you calling ? I don't even get to this wait time.
I am calling 1-888-242-2100.. then select PR, then they ask me to pick my catergory... "E" and then punch in my application number and date of birth. Then the machine reads me the info that I already know. I then hit 0 to talk to an agent and then recording says..."We are currently experiencing high call volumes .... you may hang up and call later"
what did you get??