ztariq said:
Hi Rossei and other members,
Quick question and could be an urgent one. My parents local visa office is London. I receive my SA via email on July 7th, 2016 where they informed me that their file has been transferred to London Visa Office.
After that I kept on checking my ECAS (using my UCI #) and MyCIC for any updates or messages.
After that I never received any correspondence from CIC.
Today I checked my Parents' ECAS using their application number and below is what I see:
1 - We received your application for permanent residence on January 4, 2016.
2 - We sent you correspondence on July 15, 2016. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
I am a little worried as I never received any email and I have been constantly checking myCIC for any messages and nothing myCIC says No Messages.
Are they talking about July 7th email to me for SA as that correspondence or this could be something else which they requested on July 15th and we never received it?
Could you please advise what do you think in this regards?
Also, if anyone of you could please provide me with CIC call center number so that I can call and ask if they sent any other correspondence after SA letter.
Thanks
Hi Ztariq
I also have the same msg on my parents Ecas, but my father got the email to re-submit the pics to London Visa office.
We received your application for permanent residence on January 4, 2016.
We sent you correspondence on July 4, 2016. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
Some content from the email.......
This is in reference to your application for permanent residence in Canada. You have submitted photographs which do not meet our requirements. Please provide two (2) new photographs which meet the specifications. We require these photos for you and each of your dependents on the application.
Please print the photo specifications and bring the specifications and this letter to the photographer. You will find the specifications on the following page as well as at this website:
http://www.cic.gc.ca/english/pdf/kits/guides/3998E_tempA.pdf
Please send these photographs to the address provided below. These photos must be received by our office within 45 days from the date of this letter.
Thank you,
Immigration and Medical Services Division
Immigration and Medical Services Division | Section des services d’immigration et des services médicaux
High Commission of Canada | Haut-commissariat du Canada
Canada House | La Maison du Canada
Trafalgar Square
London, UK SW1Y 5BJ
www.UnitedKingdom.gc.ca / www.Royaume-Uni.gc.ca