I found my reference number, however, when i enter this information on the passport tracking website it says we received your application and it is under processing. This status does not update according to some posts i saw on other forums. Is there an alternate way to track?It is on the front side of the receipt, sometimes it is mentioned as reference number sometimes it is file number
Check this out to see which tracking number you have.
https://etatpasseport-passportstatus.service.canada.ca/en/landing