I was hoping someone could help with my case as it's causing me quite a bit of distress!
I have been studying at the University of Toronto since fall 2022 and have completed my 2nd year. At the time of my initial application before I came to Canada for the first time, my passport was expiring in May 2024, as a result my visa was also expiring in mid-May. Hence, in January this year I started the renewal process.
I applied for the study permit renewal in order to apply for the student TRV visa renewal. I have already received the document number of the renewed study permit in mid-Feb however even after 6 weeks I had still not received the physical document while I was in Canada and eventually in mid-April (2 weeks before I was scheduled to fly home to Bangkok) IRCC said there were issues with the delivery of the permit to my address and that they’d begin the resending process once I update my address.
I was getting no updates about the status of my study permit delivery, it was now mid-May, I was getting very delayed and applied for visa renewal anyway using a letter I got from IRCC stating my new Study Permit document number and its expiry date instead of using the actual permit.
I just visited the Bangkok VAC for the second time this week after submitting many WebForms and emails but getting no replies. I've been trying to reach an agent I can talk to in order to resolve this issue since mid-April (2 months!) to no avail, I'm growing worried as I must return to Canada very soon to commence my 3rd year of studies. I began this process well ahead of time but nothing is being done, I’m just being told to submit emails, forms, and to wait. How do I know if redelivery is being done. How do I even request them to redeliver my permit to my updated address. How do I request IRCC to expedite my visa renewal on an emergency basis? If I don't make it in time, I risk having to defer my studies for a year and losing a $100,000 scholarship. Please please help.