can you share the London email please
I still can't get IRCC to update my portal and remove the request letter addressed to another individual. It's been a week and a half now, and the deadline for me to submit docs is approaching fast (8th March). But I don't know the details of which docs to submit, since I don't have the right request letter.
I've emailed London, webform, and called IRCC twice in Canada.
Don't know what to do.