Tell your complete timeline then i would be able to tell it
Application sent: September 17, 2020
Application started processing: March 1, 2021
Medical request: March 26, 2021
Medicals sent: March 30, 2021 (Passed)
Biometrics done (not sure of date)
Police certificate request: March 2021
Police certificate sent: March 2021 (Visa office apparently didn't receive it even tho our Paralegal had proof it was sent)
Around November/December I contacted the MP since we didn't hear anything back for over a year due to the police certificate.
Police certificate requested again: December 22, 2022
Police certificate sent: December 28, 2022
Acknowledgement of Police cert received: January 11, 2023
Criminal Rehabilitation letters request: March 15th, 2023
Criminal Rehabilitation letters sent: March 17th, 2023
Acknowledgment of Criminal rehabilitation letters received: March 22, 2023
Payment for authorisation to return to canada + evidence the sponsor will have housing and savings to support the family request: April 25, 2023
payment + evidence for above sent: April 26, 2023
All verification steps passed: May 15th, 2023
Decision made: June 2nd (approved)
passport request: june 8th
passport sent: june 9th
vienna received the passport june 12th
& the recent email we got was today.