Thank you... my advice is this:
Look into what your application might be missing/causing issue
If Eligibility in progress, is there anything you missed when you provided documents?
If BCG is in progress, is there something that they could be unsure of?
For e.g. I submitted PCC of only 1 country that wasn't my home country since I turned 18 because I spent <6 months in my home country and other countries. I thought the NPC IRCC officers might think this is weird so I submitted PCCs of every country I lived in through web form. This really jump-started my application, my BGC became completed within 1 week
This could be coincidence but who knows what the hold up is.
I sent GCMS Jan 30th - no response till now. I even followed up - no reponse (bybye 5$).