I have applied for portal credentials on 3rd of March, still waiting for the credentials email.
Does anybody have idea how long will it take ?
VO Calgary
I recevied credentials today, first email on March 1st.
Contacted IRCC by call on Friday, turns out that, they already set on March 1st. But somehow they sent it to wrong email address, and even Status Tracker was showing someone else email address in my account, that's totally strange.
They told me to write an email to Technical team at
IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca for the credentails query.
Recevied a response of email, followed by a phone call from Technical team and they sent the credentails while I was on call with her.
I suggest, anyone waiting for the Portal email - 2 for more than
two weeks, try to call lRCC and and the same time contact the tech team by email.