But what does the letter say?
This letter refers to the determination of your status as a permanent resident of Canada and to your application for a Travel Document to enable you to return to Canada.
After careful and thorough consideration of all aspects of your application and of the supporting information provided, I have determined that you have not complied with the requirements of the residency obligation under Section 28 of the Immigration and Refugee Protection Act.
Pursuant to subsection 28(2)(a), a permanent resident complies with the residency obligation provisions with respect to a five-year period if, for at least 730 days in that five-year period, the permanent resident is:
i. physically present in Canada;
ii. is outside Canada accompanying a Canadian citizen who is their spouse or common-law partner or is a child accompanying a parent;
iii. is outside Canada employed on a full-time basis by a Canadian business or in the public service of Canada or of a province;
iv. is an accompanying spouse, common-law partner or child of a permanent resident who is outside Canada and is employed on a full-time basis by a Canadian business or in the public service of Canada or of a province.
For the purposes of determining whether you have met the residency obligation, I have examined the five-year period immediately before July, 2022. I have also examined all of the documentation that you have provided in support of your application for a travel document.
I have exercised my discretion in reviewing the humanitarian and compassionate considerations connected to the circumstances that you have presented with your application. Having considered all of the evidence that you have presented, I am not satisfied that your personal
Immigration Section - Service de l’Immigration
7/8 Shantipath, Chanakyapuri PO Box 5209 New Delhi 110021 India
www.india.gc.ca
circumstances involve humanitarian and compassionate considerations that justify the retention of permanent resident status.
You have not satisfied the requirements of Subsection 31(3)(a) or (b) of the Immigration and Refugee Protection Act for the issuance of a Travel Document. Consequently, I am unable to issue you the document for which you have applied that would enable you to return to Canada. Your application for a travel document to return to Canada has been refused. If there is a final determination that you have lost your permanent resident status, you may no longer be allowed to enter Canada pursuant to A19(2).