Its a mixed bag here as well.. A friend of mine went to BLS Toronto to submit he was charged $90 per person which included 2 x courier charges (once to send the original Indian passport back and OCI) + Charges for the cover (which they were told they were gifts) + EP fee charges (sms etc) + charges for using stationery (they charged $4 for one piece of A4 paper)
So when I went to BLS Brampton I had the information handy and when I was prompted for courier (for OCI delivery) I said sorry I am shifting my home in the next month or so I cannot accept delivery by courier
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But they still did not stop there.. and the pitch was, sir original Indian passport has to be returned only by courier.. I told the lady at the counter. that I picked just last week the cancelled Indian passport and surrender certificate in person, then to Indian passport return by courier policy was not there... I also almost wanted to ask the BLS lady at the counter to show the policy manual and get your manager (till my wife intervened whispering "Bacchhi ke jaan loge kya"). In the end we reluctantly accepted the Indian passport's to be returned by courier, there also BLS ended up putting all 4 passports in one envelope and charged me for 1 courier fee ($26 total)for delivering 4 passports