Do you see the File# in the column Next to ARN ? e.g. CATSCxxxx ?Under my account it says: "You cannot take any action on this ARN as the same is under processing at the respective Indian Embassy/Consulate. In case of any queries, please refer the website of the corresponding Embassy/Consulate (or the Outsourced Service Provider, if passport services are outsourced). "
and under track status page: it says "Entered Application reference number can not be tracked. "