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Canadian Passport - Mail-In Application Timelines

Apr 4, 2022
9
2
I called the 6868 number and the operator said it's been printed today - expect 1 week for delivery and will receive the passport within 2 weeks max.

I've been calling them once a week since 2 weeks ago and this time the answer is different. Not a bad sign.
was your gurantor ever contacted?
 

citipass

Star Member
Jun 20, 2022
51
6
hey guys,

app delivered April 1st

just phoned them today again (regarding missed call on Saturday), started calling at 7.30am, before me was only 2 calls, after 15 min there was nobody (so basically automated messaged was saying that they are free to pick up the phone), so I had to wait 1 hour till somebody picked the phone (repeating the same message that they are free), the issue was that I need to resend copies of my IDs signed again lol they gave me their fax number and that's pretty much it. I asked when I can get my passport, the answer was 2-2+ months, IRCC is a joke. By the way, here is a number: 18445339201
Why are they asking for copies of IDs again? did the lost it? or was there anything missing?
 

Aaronpaul

Star Member
Sep 8, 2016
55
12
Job Offer........
Pre-Assessed..
Its been 3+ months for my application, called them yesterday, still no progress, they have no date to tell me when can I expect to get my passport, its crazy even third world countries have better service.
 

ggp25

Full Member
Feb 13, 2016
48
15
Job Offer........
Yes
Pre-Assessed..
Yes
March 17,2022-Application sent via ups courier
March 18,2022- received in Gatineau office
April 25, 2022- Sent 1st request update form online- no response
May 2, 2022- sent 2nd request update form online- no response
May 4, 2022- called passport office- application with file number but haven't reviewed by an officer yet according to agent. To follow up after 2 weeks, also advised to call a different number for cc charge since i was worried my card wasn't charge yet
May 5, 2022- credit card department called ,gave file number,verified, and cc charge directly during call.
May 12, 2022- called 1800 number and said picture with missing guarantor’s signature. I told the agent i provided 2 copies, uploaded the 1 without signature
May 19,2022- Email received from ESDC regarding passport update request sent on April 14,2022, file is in examination
June 9, 2022- called 1800 number for an update, agent said found picture with guarantor’s signature, to callback in 2 weeks
June 21,2022- Email received from ESDC regarding passport update request sent on May 1,2022, file is in examination
June 29, 2022- called 1800, agent told me to give direct phone number ( i cannot disclose) to guarantor for verification. My Guarantor called the same day, verified, said to call back if passport not receive in a week. Reason they needed to verify according to my guarantor was my picture has no date of my guarantor’s signature. I must have forgotten since picture already have printed date taken from photo studio.
July 5,2022- called 1800, spoke to representative and said my file is still under examination. To call back in the month of August.

I am literally done with the follow ups and not waste my time and energy with this process.
 

sting_hard

Hero Member
Jun 24, 2021
226
52
HI Guys,

I called passport offcie yesterday and they told me that my passport is under production, does that mean its in a queue for printing.
I applied on 31st March in person at service canada.
 

omgjvill

Member
May 26, 2022
19
14
HI Guys,

I called passport offcie yesterday and they told me that my passport is under production, does that mean its in a queue for printing.
I applied on 31st March in person at service canada.
Yes, it should be in queue for printing and you should receiving it soon. When I called last week they told me the same thing and then I received my child's passport yesterday.