Need some advice on how to inquire about my wife's PR card renewal. The application was received Sept 2, 2021 and AOR/processing started Nov 24, 2021. As of today the status is still "In Process". At the time of submission, the processing time was estimated to be around 100 days from when application was received, so we expected the process to be complete sometime in Dec 2021 or Jan 2022. On Feb 19 we filed an inquiry online, but recieved no response. What else can I do to find out why this is taking so long?