Hey, thanks for checking in. I got in touch with a CIC call centre agent Monday morning, who sent an urgent email on my behalf. Ironically, my webform was rejected with copy-paste links to the website for common questions, today, so my heart skipped a beat when I saw an email from CIC at 3pm... Lol.
Alas, I never received my notice for my citizenship oath ceremony. To say I'm disappointed wouldn't be fair, because I honestly expect these types of issues with CIC. I had plenty of friends with similar issues during our PR applications - one friend had her entire application lost by CIC, and she had to go to the media with her GCMS notes to prove they had logged parts of the application they were now claiming she didn't include (such as her background checks). Magically, it was found the next day
I sound bitter, but really, it's not a big deal. I will be fine.
It's more that I've done everything I was supposed to, and then some, such as emailing the VO directly and reaching out ahead of time to say "hey, is there a problem? FYI, I didn't receive my invite for my ceremony". And still, nothing.
I guess I will just hope they reschedule sooner than later.