Hey, I just got a solution to this problem.
Thanks to Google
I tried it and got the confirmation that the card was just posted on 15th July So I should get it in a day or two.
Others whoever is facing issue in
contacting CIC from outside Canada can try the same process.
It's as below...
1. Dial 1-613-944-4000
2. It' will say something about foreign Trade. Wait for the message to complete
3. Then it'll will give you the menu options
4. Press "2" for "Immigration or Citizenship or obtaining visas to Canada"
5. Then it' will redirect the call to Immigration department
6. A music will be played until someone picks up your call
I tried the same just sometime back one representative picked up the call (just 1 minute of wait time)
She asked my Client ID and other details and confirmed that the card was posted just yesterday and I may receive in couple of days.
Let me know whether you get a positive response or not.
Thanks,
Kkd