I logged in just to share the ridiculous timelines. Masters is from Australia and Bachelor's from India. They evaluated my Masters as Masters equivalency and removed my bachelor's from the report. Hope this is fine?
Account created: July 15, 2020
University sent equals / electronic verification: July 15, 2020
Documents Accepted: July 15, 2020
Evaluation: July 17, 2020 with due date of Aug 18
Final report: July 20, 2020 with Masters equivalency!
They didn't even wait for my Bachelor's paperwork lol