Try sending them an email if takes much longer. Mine was delayed by a few days as well!My WES was due for completion on 4th May but I am yet to recieve tge report and also online status hasn't changed since 16th April. What could be the reason???
Evaluation in Progress
Your evaluation is in progress. You are not required to do anything at this time.
Your evaluation is due for completion on 5/4/2018