WES - ECA on hold.
I got a mail from WES on 15 May 2019, stating that my ECA is on hold with reason " ECA on hold - Secondary Verification of Documents Required (VDR). The mail said that "WES has sent photocopies of your documents for verification both electronically and by standard postal mail to Savitribai Phule Pune University. Your WES file is on hold until we receive a written response from this institution."
I had seen multiple comments on various threads that Savitribai Phule Pune University does not reply to the verification mail sent by WES within the stipulated 7 weeks time; so I was worried about the same.
I waited for a week's time, before sending a mail to Certificate Section & also to Students Facilitation Centre (you can find the email id in the official website of Pune University).
The Students Facilitation Centre was quick to respond to my mail, and they also sent a copy (Cc) of the mail to the Certificate Section.
To my surprise, they immediately responded to the WES mail & my status is changed to "IN PROGRESS".
Hope this helps all who are subjected to Secondary Verification of Documents through Pune University.