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WES ECA status on Hold

Canada_Pr4u

Star Member
Dec 14, 2018
86
60
Which University?


Thanks for your reply mate! Today I spoke with WES customer representative, and they told me that they have not received any email response as well as any document from either of the institutions, but my institutions have already told me that the job was already done (I was told this way before, in the last months). However, after speaking with the wes today, I'm very much disappointed and stressed, as per them there is no response from the institutions! WTH!! Unfortunately, it's already been 4 months by now. From the last 3 months the status is "on hold", and I don't know how long will it stay like this. Without the ECA report I'm unable to submit my file in the EE-Pool.

As you said, it took almost 8-9 weeks in your case for the whole process. I would say that is faster than mine.
 

SriramCanada

Newbie
Dec 24, 2018
2
0
Hi Sindhuja,

I am facing the same issue too. Me and my wife got a mail yesterday stating that our evaluation has been put on hold for ‘Verification by the university’. I checked with Anna University today morning but they said they didn’t receive any email from WES. With Canada post on strike, I don’t know when the postal mail will reach the university.

The university officials also mentioned something like ‘WES has to bear the cost for verification’. I am not sure if WES will do that. I thought I will check with the university on this when they receive the mail from WES. If needed, we ourselves can give them the DD and facilitate the process.

I would advise you to be in constant touch with COE. The transcript verification is a different dept and degree verification is a different department (It is behind the transcript section and they’ve assigned an individual for each zone I guess). WES has mentioned that both transcript and degree have to be verified by the university.

Please do keep me posted on any further developments in your case. I will post mine too, if any

Hello,

I too have the same issue.My evaluation is awaiting verification by Anna University.Do you have a number or an email id that you reached Anna university about this?
 

NikSharma01

Champion Member
Jan 3, 2019
1,624
1,210
Hi NikSharma01,

It took at least 8-9 weeks overall, once WES gets the email reply from the institution, then its pretty fast (after they get email reply it should take 2-3 weeks until you will receive the report). Everytime you will call WES, they will not tell you exactly if they received the email reply from your university, each time a different story by WES. As long as your university tells the truth thats all matters. To be honest, its a big stress to have university reply the WES email if you are not there and are trying to get it done by phone as they simply are sitting on it.

WES would most probably update one by one, in my case, they updated two documents received (i.e. one by one). Please check your WES online account. Also, WES should email you as soon as they update their account to say all your documents (email verification reply from university) are accepted and we will send you the report..

Please let me know if you would have more questions. I went through the whole process and its very frustrating and shouldn't take that long at all but this is how it is unfortunately and it was very stressful time to wait :(
Yes, it is on hold as WES was seeking for the secondary verification from the institutions. As you said, I have already asked my respective institutions regarding this secondary verification process, and they told me that they had already responded to WES for the reverification through electronic as well as physical mode (I was given this reply 2 weeks back). However, when I spoke to WES yesterday, they told me a different story that they didn't get any response and still waiting for it! After learning that I'm stressed a lot
 

JiBhanguJi

Star Member
Jul 23, 2018
62
14
Punjab
Category........
  1. My WES has got on hold
  2. They have wriiten the reason as ""WAITING FOR IKGPTU(university) to verify marksheets"""
  3. This is PUNJAB TECHNICAL UNI IN INDIA
  4. Shall i send any document to WES Or this process will be done by the aforesaid uni(PTU) on their own??
 

NikSharma01

Champion Member
Jan 3, 2019
1,624
1,210
  1. My WES has got on hold
  2. They have wriiten the reason as ""WAITING FOR IKGPTU(university) to verify marksheets"""
  3. This is PUNJAB TECHNICAL UNI IN INDIA
  4. Shall i send any document to WES Or this process will be done by the aforesaid uni(PTU) on their own??
Unfortunately, PTU has been blacklisted by WES due to their carelessness, because PTU officials were not responding to WES on time. However, you don't have to worry, as it doesn't mean that WES won't make your ECA report. But, maybe due to this WES is gonna take extra time for your evaluation process, and it is more likely that your ECA report will be delayed by another 8-12 weeks (as per my estimate, the job could also be done before that).

Sending the documents to the WES for one more time won't be beneficial for you, as WES is seeking for a direct reply from your institution.
So, I would recommend you to visit your institution and request them to respond to the WES querries as soon as possible.
I know "on hold" status is a big stress for the candidates, I am also facing the same situation, but we are incapable to do anything at this time. We can do only one thing and that is 'have patience and wait'.
Hope this would help you.
 
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seadrag0n

Champion Member
Mar 6, 2018
2,785
2,491
Hi all,

I already have a WES ECA report with Canadian Equivalency of Bachelors Degree of 4 years, now I need to evaluate my PG Diploma, so do I need to send documents of my Bachelor degree again along with the documents of PG Diploma as per the new rules or or only documents of my PG Diploma are enough as my Bachelors degree was already evaluated by WES?

Also my WES reference number was generated way before December 1 2018, so if I upgrade my report, does the new rules apply to me?
 

NikSharma01

Champion Member
Jan 3, 2019
1,624
1,210
Hi all,

I already have a WES ECA report with Canadian Equivalency of Bachelors Degree of 4 years, now I need to evaluate my PG Diploma, so do I need to send documents of my Bachelor degree again along with the documents of PG Diploma as per the new rules or or only documents of my PG Diploma are enough as my Bachelors degree was already evaluated by WES?

Also my WES reference number was generated way before December 1 2018, so if I upgrade my report, does the new rules apply to me?
Hi seadragon,
If you already have an ECA report for your bachelor's, then according to me you don't need to send it again, as WES is already having the copies of those at their end. However, you can upgrade your account by adding more credentials and asking WES to evaluate those as well. You will find that option in your account only. For the detailed procedure, you must contact with WES officials using the "contact us" feature on their official website, also you can reach them through this contact number +14169720070 (WES canada) for the direct ony-to-one communication. To be honest I must tell you that you will be put on hold for almost 15-20 minutes before your call is being answered.
Hope this information will be beneficial for you.
 

ikhancan

Newbie
Oct 6, 2018
5
0
Guys anybody who has got secondary verification mail from WES for BHARATHIAR UNIVERSITY or someone who has successfully finished their secondary verification from this university please reply, i need some advice on the re-verification process.
 

ravinew

Newbie
Jan 10, 2019
5
0
Hi
WES received my docs on Dec 21st and on Jan 10th my staus was again changed to 'On Hold' and
We are waiting for your institution(s) to verify your documents.

Both my masters and bachelors were from ANU (Nagarjuna Uni) and Bachelros was accepted and Master were awaiting for re-verification from the University. Do anyone know how much time it will take and whether any one will respond to this from ANU.
 

Sivakumar07

Newbie
Jan 8, 2019
6
4
I’ve separately looped you in, considering you might need to refer to the sample email to understand what I am talking about. Hope it helps!
Hi @Nishika22 @Jaywalker ,
I'm going through the same thing for about 3 months now, though my university responds to WES, it is still on hold and the reason stated is "
We received a verification response from your institution however it did not include the verification code required for them to include in our request. Unfortunately without this code we cannot confirm that the response is referencing the request we sent them and that the response is being sent from the appropriate authority in the institution. ", it will be great if you could guide me through here
 
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