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WES ECA status on Hold

robin.philip21

Full Member
Feb 28, 2018
31
9
I just called up Bangalore University and they were saying we need to pay Rs.2650/- via DD/challan for the re-verification process for WES after which they will respond. I am not sure if this information what they shared is correct. Is this the process followed for other Universities?
 

insidematrix

Member
Apr 12, 2018
14
0
There is a specific procedure which the university will have to follow. just replying back to the email received from WES will not work. I am also in the same boat. We approached university and met with the PA of the registrar and he directed us to a guy in his department, we were told to make a demand draft and then he searched for the email from WES and found it. We told him to just reply, he told that it will not work, there is a procedure which they have to follow. Further, he told that the university will be sending a mail or courier to WES according to their 'procedure' within 15-20 days, expect 15-20 days for the courier to reach, expect another 2-3 day to show up in WES account. My university is Osmania, Hyderabad.

Status: On hold

We are waiting for your institution(s) to verify your documents.
Status last updated: 8/8/2018

Submitted DD and request in university on 11th September and still no update.
 

insidematrix

Member
Apr 12, 2018
14
0
Document Status
Waiting to receive 2 document(s)
Osmania University, India
1. Degree Certificate (Final or Provisional), Bachelor of Computer Applications, 2004

  • Accepted
2. Statement of Marks, Bachelor of Computer Applications, 2004

  • Accepted
Osmania University, India
3. Degree Certificate (Final or Provisional), Master of Business Administration, 2006

  • Received Documents Awaiting Verification | Details
4. Statement of Marks, Master of Business Administration, 2006

  • Received Documents Awaiting Verification | Details
 

tintin2018

Star Member
Oct 6, 2018
51
44
I just called up Bangalore University and they were saying we need to pay Rs.2650/- via DD/challan for the re-verification process for WES after which they will respond. I am not sure if this information what they shared is correct. Is this the process followed for other Universities?
That's right. We need to pay the fee quoted and only then Bangalore University would respond. The problem though is that the guy processing the payment refers to a list of names awaiting verification. Whether your name is yet on that list or not is the question (depends on whether WES post has reached BLR uni and they have opened it). So, its chicken-n-egg problem - unless they can confirm the presence of name there is no point visiting physically but they don't bother to confirm on call!
By the way when was your status put On Hold?
 

qaziarslantariq

Hero Member
Sep 12, 2018
427
44
33
Pakistan
Category........
PNP
NOC Code......
0621
Pre-Assessed..
Yes
IELTS Request
14-02-2019
Evaluation Type: Document-by-Document Evaluation (ECA) - Initial Application
Status: In progress
We received your document(s). We are reviewing your document(s).

Status last updated: 10/4/2018

How much time to wait?
 

tintin2018

Star Member
Oct 6, 2018
51
44
Evaluation Type: Document-by-Document Evaluation (ECA) - Initial Application
Status: In progress
We received your document(s). We are reviewing your document(s).

Status last updated: 10/4/2018

How much time to wait?
6 weeks is a reasonable time to wait, You'll see status changing approx mid way once.
 

tintin2018

Star Member
Oct 6, 2018
51
44
What will be the next update then?
Degrees sent to university for verification?
Depends, not every application is sent for verification. WES randomly picks applications for verification. If it gets into verification, you'll receive an email from them notifying the same and status will be put On Hold. Else, you can continue to monitor status change on the online portal.
 

robin.philip21

Full Member
Feb 28, 2018
31
9
That's right. We need to pay the fee quoted and only then Bangalore University would respond. The problem though is that the guy processing the payment refers to a list of names awaiting verification. Whether your name is yet on that list or not is the question (depends on whether WES post has reached BLR uni and they have opened it). So, its chicken-n-egg problem - unless they can confirm the presence of name there is no point visiting physically but they don't bother to confirm on call!
By the way when was your status put On Hold?
Okay. Thanks for the update. My evaluation status is on hold from Sep 24th.
 

Vikas_Har

Full Member
Sep 26, 2018
43
7
Hello All,

Just sharing a positive update that my ECA got completed. Before I state the overall timeline, I wanted to say a BIG THANK YOU once again to Nishika22 for her constant support. Without her guidance I would not have sailed thru the tricky process of "On-Hold". Thanks to other boarders also who have been writing their experiences that have been really helpful to others who r sailing in the unwanted "no hold" boat..

My ECA Profile changed from "In Progress" to "On- Hold" in last week of Sept. I visited university to confirm whether an email actually reached there and to confirm overall process ( to get an idea if university expects some fees also from me). Faced initial hurdles like no help from univ clerical staff, their insistence on postal copies, asking me to come again! etc. I have already shared these in my earlier message(s).
I persisted and chased them and finally got to confirm that they have received an email. University has couple of email ids and u never know who received the email. Looks like its the Registrar or Controller of exams and may even be the Vice chancellor! This is basically a vdr email.
Next step was to request them to take necessary action(email reply) as soon as possible without any further delay. Even though they thought WES is asking another copy of same documents and were waiting for postal document to arrive. I suggest everyone to be as patient as possible when dealing with your university staff. NOTE:They wont share the email with you and the process is strictly between wes and them. When they finally agreed to write email, my only job was to make them undrstand that the reply should go to the emailid that would be there in the vdr email and that they must include the reference number (again,they will not share this with you). Perhaps the university staff is frustrated with their daily job that they fail to understand how important their reply to WES is!
My profile status changed back to in progress and it was just a matter of time before I saw "No pending action". I wish all the success to all of the members here and wish that those who are still not there yet finally see the evaluatin PDF in the WES login soon.
You work will be done..u just need to be ready to face the univ staff attitudes and mood swings..

Cheers..Have patience and stay calm...
 
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SK93

Newbie
Apr 20, 2018
7
1
@Jaywalker and @samikdg , I guess it must be all the more frustrating for both of you to be left with shooting in the dark for the email ID that the verification email has been sent to in the first place. For my part, at least that hurdle has been crossed. However, all I can tell you at this point is that even after your respective institutions receive and respond to the request, there is no guarantee that WES will proceed with the evaluation in a timely manner :( Let me document the dates for my husband’s verification request so far:
08 June ‘18: Account put on hold and VDR notification received at close of business (1am India time)
09 June ‘18: Email sent to IMT to check if they have received a verification request from WES. WES Twitter handle sent feedback.
11 June ‘18: WES Contact Center asked to respond on whether it will help to have institution send transcript and diploma copy directly (IMT contact on leave so no possibility of following up with issuing institution)
12 June ‘18: IMT confirms no verification email received and WES Contact Center sent a message with the IMT email ID mentioned
13 June ‘18: IMT confirms in the afternoon that verification email finally received and responded to. Contact Center advises my husband in the evening that it will take 2-3 business days to record the ‘new documents’ (?) after which the examiner will proceed with the evaluation (for which there are no timelines given).
14 June ‘18: No status update in my husband’s account so far and neither any expected before Friday evening. Another week to wait after for evaluation...
Hi Nishika, can you confirm the IMT email id to which wes has requested for verification>
 
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Nishika22

Hero Member
Feb 23, 2018
574
660
Mauritius
Category........
FSW
AOR Received.
24-06-2018
Hi Nishika, can you confirm the IMT email id to which wes has requested for verification>
Hi @SK93, for my husband’s IMT process, WES had sent their reverification request to the DGM Administration (Anoop Sareen) at asareen@imt.edu. However, we requested them to send it to Aparna Dey (The Examinations Controller) at adey@imt.edu. Unfortunately, our request never did get attended to by WES, but we did see a change in our account progress as the DGM Admin proactively sent the mail internally to the Exams Controller to attend to :) I’d suggest you check with both of them to see who’s received your request...
 

aj23

Newbie
Oct 12, 2018
1
0
Thanks @zohebshaikh for your reply. It is very unfortunate then that Pune university students have to go through this additional unnecessary delay. First they ask for sealed transcripts from the university and then do not trust the documents and send them back for re-verification to the same university. My frustration is waiting a long time for the masters' doc evaluation from WES to enter the EE pool for over a month now to get high CRS points to get ITA immediately. Hope my situation is resolved quickly and dont have to wait the dreadful 7 week period.
Hi Burm, Any tips on getting the process expedited from University of Pune? Facing the same On hold issue. Did you visit the university or talk with someone there?

Thanks in advance.
 

Jaganlon

Member
Oct 8, 2018
13
1
Hi good to hear that the Annamalai university has sent your verification back to WES

Could you please share the details
Any contact phone number/email

Thanks
Hi, You can dial 04144238282 you will hear IVR, dial ext 578 ( email section). My status is still on hold from September 12th.
 

deep2410

Member
Sep 27, 2018
18
0
H
Hi good to hear that the Annamalai university has sent your verification back to WES

Could you please share the details
Any contact phone number/email

Thanks
Hi, yes, University confirmed they emailed the confirmation on October 8th. WES status is still same "on hold". I'm waiting for it to change. Whether university guys emailed correctly I'm unsure.As far as I understand from University staff is once they get a email about re-verfication, it will be forwarded to respective department for verfication. Once the verfication is done again it will be sent back to email section to reply. This is what the process they explained me. If you department is MBA then try ext. 253 or 510 and explain them.