Just talked to the PGP office at my institute, they are clearly irritated now. There have been at least 7-8 cases of this in the last 2 weeks and in one case, the parent of the candidate went to the Director's secretary to verify the Director's mail box himself to ensure they haven't missed the email :O
Funny part is that they've also received the email for 3-4 candidates and promptly sent the confirmation email. No idea why it is stuck for others.
One more worrying thing is that the PGP office contact told they've sent the replies to "
auto-sender@wes.org" and apparently did not get any bounce back. He could not locate any other email ID in the email received from WES for another candidate.
Could anyone whose institute has already replied advise where would this reply email ID be located in the WES email?