fvalerach said:
My mom landed last year in December 15, 2015. On Abril, 2016 they sent her a letter asking to retake her pictures. We send them immediately after. We are August 04, 2016 today and no PR Card yet. We have talked to CIC multiple times and they only say "you have to wait since they cannot give estimates for this kind of scenarios (retake picture)". Back in March 2016 we booked tickets to go to my sister's wedding in September, 2016 since we thought. No way is going to take this long; but here we are now waiting and with the possibility that my mom won't be able to enter Canada since she might have to wait for the PR.
Just wanted to share my mom's case. There are people with over 230 days of waiting... and counting.
Same here: photos submitted in April, although landed after your mom in February. They gave me the same nonsense too when I called before. A while ago one call agent refused to open my file using the logic that since there was no processing time for people with 'non-compliant' photos (see how they label it as if we have committed a crime!), he could not open my file. I asked what if I called you back in 5 years and my PR card was still not ready. Would you not be able to open my file then? He said no, I wouldn't; that's the procedure. I couldn't help but laughing on the phone.
Now, this is the level of inefficiency and nonsense that CIC is demonstrating! The question is why can they not have a processing time for our cases? Is it because CIC does not publish that publicly, so they can slack off and give them a low priority? Maybe.
The other scenario that came to me recently is they might be treating the envelopes with new photos as a PR renewal case. Since by opening the envelopes with a letter and 2 pictures there is no way of understanding whether the new photos are for a new immigrant or not, they might be sending them to that renewal wait line, which has a processing time of about 90 days now.
Obviously all speculations of mine. CIC's lack of transparency and inefficiency is phenomenal.