hotshot007 said:
Hi All,
Can anyone please share the number and phone options to connect to an IRCC agent to get an update on PR card. What is generally the best time to call during the day?
Thanks for your response.
The number is: 1-888-242-2100
You will hear various options. I followed the below
1. Call the number
2. Press 2 for following up on PR card
3. Then from the next set of options, press 3 for PR card
4. Then press 2 for new PRs
5. Finally press 0 to talk to CIC agent
Wait time on the phone is usually 5-10 mins. Keep in hand your UCI number. They will also ask you personal questions to confirm your identity.
Hopefully you get a good CIC agent. I've heard of some agents not cooperating/giving out information. Good luck!