Can anybody go and submit their passport, or should they carry any authorization letter then? I thought we could send it by courier? Also, if my dad goes to submit, should my mom go personally too? Thankyou very much for your reply earlier.They called helpline but that guy said need to come personally...and submit, this may not be practical everytime right?gst8486 said:As per VFS website the nearest VFS office you have is in chennai, your parents can submit their passport personally by visiting their office or via a family member, they can pay for courier at the VFS office and i am pretty sure they take cash too. I will recommend you to call VFS helpline 022-67866002
My parents applied online visa, so no agent involved, if now an agent is involved is it ok?