All new portal files are mostly handled in Ottawa although if you call IRCC they will tell it is with India. Completely misleading [ saying this from personal exp with visas on the new portal for my family]Visitor visa for minor baby. Applied from India
Application submitted:10th June 2022
Biometrics:NA
Background check:NA
I called IRCC and they said pending with Delhi.
Is there any way to contact them for faster processing.
Kindly suggest.
You can raise a webform but no way to expedite. Just have to wait and count on luck.