I'm a PR holder and I applied for a visitor visa for my parents in Dec 2020 for my parents but could only do the biometrics in August 2021, my mum's biometric info was updated on the portal immediately but my dad's took a month even though its a single application. I haven't heard anything after that, I tried emailing/calling but all in vain. Does anyone know how long it'll take or if there's anyway to find out?
I seen that the processing days reduced significantly, does it mean anything for those who have applied back in Dec 2020?