Visa refusal issue
hi there pls help me regarding this matter or any advice. i have received the refusal letter yesterday april 30, 2012. i have notice in the refusal letter that the person stated there is not me. but all the passport,transcript,documents etc is mine. what should i do about this matter. i already call the embassy but they are busy in the processing of other applications which make them un attended. pls help.thanku