VFS Center India not responding for Passport Submission 2-Way Courier Service

[baa_at]

I submitted on Dec 23rd. I still didn't get anything. Any idea if they r on holidays?

submitted documents or emailed them for payment link?

 

[naik0806]

submitted documents or emailed them for payment link?

Emailed for payment link and I am a premium customer.

 

[kichoooo22]

Emailed for payment link, not opted for premium lounge.
How long will they take tk revert back

 

[baa_at]

Passport Request Letter say "Your passport must be received by Immigration, Refugees and Citizenship Canada within 30 days from the date of this letter" , is this no of days still valid in current situation were all process is going slow?

 

[gauravbtn]

Passport Request Letter say "Your passport must be received by Immigration, Refugees and Citizenship Canada within 30 days from the date of this letter" , is this no of days still valid in current situation were all process is going slow?

nope, it's valid beyond that as per canada guidelines that I last read

 

[kichoooo22]

Recently I got a response from VFS telling my kerala pin codes are serviceable and asked me to provide full address.However, when I gave the full address, another agent said it's non serviceable.

I have sent a new request with Kerala address,from another email address, for which I have received the standard response. waiting for their response to see if they do service Kerala.Recently somebody from Palakkad was lucky.

Hey, Can anybody suggest me a servicable postcode in Bangalore for 2 way courier service. Is Mg road Bangalore serviceable.?

I've been trying to submit my passport from Kerala. I haven't received a reply to a second mail that i sent 8 days ago. I am planning to submit it from Bangalore, since there's no service in Kerala.

If anybody has sent their passport from Bangalore can you please mention the postcode? That would be great and helpful.(since i don't want to waste time by sending some non servicable postcode again)

 

[kichoooo22]

Oh, that's the problem bro, they take a lot of to time to reply to our enquiries, and mostly it would be a generic one or something negative, since the rush is high. And i believe they are doing their best.

Have you tried calling them?

Their contact phone is now not responding. Only media is email.

 

[Paras1012]

Do we get any mail from ircc after they receive our passport ?

 

[AVirk90]

Do we get any mail from ircc after they receive our passport ?

No, you will only receive text and email from vfs after your passport is stamped but GC key would get updated before that showing your counterfoil details.

 

[AVirk90]

Thank you for responding.
Do you have any relative in Canada or sponsored by Canadian citizen?

I was PR spousal category.

 

[AVirk90]

Hi there,
1. which airlines did you use?
2. do you have relatives in canada?

1. Air Canada direct flight
2. Yes my wife is in Canada.

 

[Manoj957]

Hello All,

After PPR I send email to passportsubmission@vfshelpline.com with the request details in txt file along with passport request letter, but haven't got the 2 way courier payment link yet, how many days does they take to send the link? I just got auto generated email from above email id and in that its as asking to send details like below, but I already sent them in 1st email , so what has to be done here?

===================================================
Dear Customer,



Thank you for your email.

This is an auto response generated by VFS Canada Passport Submission Desk.



If you are writing to us for the first time requesting this service please follow the below steps:


Step 1: We request you to provide the below details as an attachment in a text (.txt) file

A copy of the Passport Submission request letter received from the High Commission of Canada- for each applicant.



Please provide the below mentioned details for each applicant requesting this service**Add a similar table if the number of applicants is more than 5

Details	Applicant 1	Applicant 2	Applicant 3	Applicant 4
Application number (Starts with a S/V/W/F. Can be found on the Passport Submission letter)
UCI number (Can be found on the Passport Submission letter)
Full Name
Contact numbers
Email address
Address for collection
Pin Code for collection
Desired date for collection (minimum 24 hours is required)
Location at which biometrics was enrolled for this application: (Write ‘NA ’if you are Biometric exempt)
Please confirm if you would like to opt for SMS service: Yes/No
Did you opt for Premium Lounge while enrolling Biometrics: Yes/No/NA

If you have updated YES for Premium Lounge: Please share the scan copy of the receipt as an attachment in pdf format & The Tracking id.

Once the above details are received, we will share a payment link and advice further course of action.

If you have already submitted the above details; we request, you to reply on the same email.



For further assistance, please visit our website https://www.vfsglobal.ca/canada/india/.

Assuring you of our best services at all times!

I have sent the above details 20 days back,but I have still not received the payment link. These VFS peoples are so reluctant and careless guys..

 

[AVirk90]

I have sent the above details 20 days back,but I have still not received the payment link. These VFS peoples are so reluctant and careless guys..

Send a follow up email saying that you have been waiting to receive payment link for 20days now. Reply on same ticket number. Send email around 8am IST.

 

[Manoj957]

Send a follow up email saying that you have been waiting to receive payment link for 20days now. Reply on same ticket number. Send email around 8am IST.

Thank you for your reply. I have already done whatever you have mentioned but there is no response except the automated reply.

 

[Jagograhkjago]

Thank you for your reply. I have already done whatever you have mentioned but there is no response except the automated reply.

I am facing same problem.