Verification call to Bank employee

[Addie.9]

Hi All,

I've my account in Axis Bank New Delhi. Apparently, the lady who had made the bank details document for CIC requirement called my dad and said that she received a call from Canada office from Delhi to inquire about the bank details etc. She asked them to email her all the queries.

Now, two things:

1. Is it possible to receive a call from some Canadian office from Delhi, say the Canadian high commission or VFS?
2. My dad thinks that it's just a way by the bank to make them deposit more money as it is the year end closing and they want to achieve their targets.

This is so nerve-wracking.

Please advise.

Addie.

 

[crosstheevil]

Im not from India but inquiring other people's bank accounts does not sound right ...

 

[xlnzee]

Hi All,
I've my account in Axis Bank New Delhi. Apparently, the lady who had made the bank details document for CIC requirement called my dad and said that she received a call from Canada office from Delhi to inquire about the bank details etc. She asked them to email her all the queries.
Now, two things:
1. Is it possible to receive a call from some Canadian office from Delhi, say the Canadian high commission or VFS?
2. My dad thinks that it's just a way by the bank to make them deposit more money as it is the year end closing and they want to achieve their targets.
This is so nerve-wracking.
Please advise.
Addie.

IRCC will not call your bank for info, even if they do, or anyone else does, the Bank cannot give out info over any form of communication, email, phone or otherwise as its confidential.

In other words, you may have to check the integrity of that bank employee.

Cheers!

 

[Addie.9]

So how does CIC verify the details provided to them in case they wish to?

 

[singh_maninder]

So how does CIC verify the details provided to them in case they wish to?

They get it verified by contacting Head Office of that particular bank . As all banks are working on CBS, HO Deptt. verify this of their own without contacting the branch .

 

[xlnzee]

So how does CIC verify the details provided to them in case they wish to?

Based on the bank statement and other details pertaining to funds that you provide. Banking details cannot be shared with anyone except the customer. Even if its IRCC calling.

 

[Addie.9]

I spoke to the Branch operation manager and she said it was a verification call from the Canadian embassy in New Delhi. They called on the landline number mentioned on the bank statement and specifically asked for her since she was the one who had signed off on the statements.

The man asked if I was holding an account in the branch and wanted to cross check the average balance.

She responded by saying that I do hold an account however she doesn't remember the balance at present. Also, told the man to mail her if there are any queries and she'll be glad to give verification.

 

[Aragorn165]

I am not sure it is legal for a bank to disclose details of its customers' accounts to anyone except for that customer (and tax agencies, if it comes to that).
Something does not seem right.

 

[DigitalDestiny]

Based on what I read on this forum, Canadian Embassy in New Delhi has outsourced verification process to some 3rd party agency. These are the same 3rd party agencies that do background check when you join any big shot company. So most likely those agency people called your bank.

Canadian Embassy staff must be knowing it very well that no bank personnel will reveal somebody's account balance over landline phone even if the caller says that he is calling from FBI or White house for that matter .

A verification request from official email id of embassy could be entertained by bank but not some random phone call which obviously bank cannot authenticate.

 

[Addie.9]

haha! But nothing was revealed besides the fact that there is an account in my name.

My organization where i am employed does background screening lol

Not sure if we do it for CIC though

 

[AnnaBG]

I don't think it is legal for the banks to disclose such information.
Maybe they can confirm that there is indeed a bank account on your name in the bank but that's about it.

At least in my country.. but there shouldn't be much difference when it comes to banking.

I have asked my bank consultant and she said that they can tell by the phone that this person does hold an account in the bank and if the bank document or statement is sent to them by mail for verification they can confirm they issued this and it is legitimate. But they cannot disclose the current balance or anything else related to this account without the knowledge and request of the account's owner. (well, unless they are criminal and police or internal revenue institution requires such info)

 

[angelbam]

I don't think anyone can call to banks to inquire about someone else’s account particularly regarding current balance as there is a bank secrecy law. They cannot disclose any information unless the one inquiring is the owner of the account. Syndicates i.e. hackers can use this tactic that can harm the account holder. They can pretend to be from visa office just to have an access to your accounts. Bank employees knew this. Visa officer can only call to banks just to confirm if you really have an account with them and if you really took that certificate/statement from them.

 

[Sanjar718]

Its nothing unusual or restricted. If you have already provided your proof of funds letter, they will just confirm from your bank whether its real or fake. In my case, i showed funds to my spouse profile and they emailed to the Head office of my bank and asked for a letter of confirmation. Nothing illegal.