I feel like IRCC needs to be more responsive in general! Say 'yes' or 'no' to webforms, e-mails, and enquiries... Being a blackhole doesn't help.... It doesn't help when they design a tracker that updates once every 24h and is at least 48-72h behind GCMS... Accurate information on the tracker is also important. Why does the tracker show "LPP" in progress from day one when they actually start looking at it only when GCMS says "e-Grant Review Ready"
I don't know if they will ever fix this culture *sigh*