VFS(India) or CHC, New Delhi is no where related to VAC or CHC in USA. So I don't think they can help.
In my case, they took almost 14 days to reply for one request out of two. VO change response looks like this
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Date: July X, 2015
UCI: XXXXXXXX
*XXXXXX*
Application: XXXXXXX
*XXXXXX*
Applicant Name
- Address
Dear Co-applicant Name:
This is in reference to your application for permanent residence. To finalize your application, we require:
1) Passports
• Please provide passports or travel documents for yourself and each accompanying dependant, along with a copy of this letter, to the visa office in New Delhi. Please see the VFS Visa Application Centre (India) website for details on how to transmit your passports to the Canadian High Commission: http://www.vfsglobal.ca/Canada/India/.
• Please note that permanent resident visas cannot be placed in Diplomatic, Official or Military passports.
• There must be at least two blank pages in each passport.
• We are unable to issue a visa beyond the expiry date in your passport. You passport must be valid for at least six months.
2) Photographs
• Please provide two (2) recent photographs along with your passports for yourself and each accompanying dependent. For instructions on photo requirements and specifications, see: http://www.cic.gc.ca/english/pdf/kits/guides/3998E_tempA.pdf.
3) Change in Circumstances
Should any of the following circumstances apply to you (or any person included in your application), you must inform this office immediately:
• Change in marital status, for example due to marriage, divorce, annulment or death;
• Death of applicant, dependant of sponsor/assisting relative;
• Birth of a child and/or pregnancy (please provide expected date of confinement);
• Change in health;
• The laying of criminal charges or conviction for a criminal offence;
• A change in availability of funds for use in Canada;
• Change of address or phone number
4) Submitting your passport(s) in Canada (CPC-O)
If you and all the accompanying dependents on your application are currently in Canada and plan to be in Canada for at least three months, you may submit your passport(s) to the Case Processing Centre – Ottawa (“CPC-O”). You are required to send your passport(s) together along with a copy of this letter by mail or courier to the following address. If sent by regular mail or Canada Post Xpresspost (recommended option)
CPC – Ottawa
PO Box 9780
Ottawa, ON, K1G 4B9
• Purchase two prepaid letter-sized (32 x 24 cm) Canada Post Xpresspost envelopes (Regional if you live in Ontario or Quebec; National for other provinces and territories), at any Canada Post retail outlet.
• Complete the mailing label showing your full mailing address in the “Deliver To” field.
• Make a note of tracking numbers for each envelope.
• Enclose both envelopes along with your passport and a copy of this letter.
• You can purchase a Canada Post shipping label on line: http://www.canadapost.ca/personal/tools/cst/intro-e.asp
If sent by private courier (only)
CPC – Ottawa
365 Laurier Avenue West
Ottawa, ON, K1A 1L1
• If you choose to not provide us with a return Xpresspost envelope, we will return your passport(s) via regular mail (Canada Post Lettermail). Passport(s) will not be returned by private courier. Do not provide any pre-paid courier envelopes: These will not be used.