Hi
Today I sent an UP request with letters and all supporting document and I received 2 emails this message today. What is going on?? Why they did not forward this to the processing office?
1 email:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We can process applications for citizenship urgently in
some cases.
If you feel that your situation may be considered urgent, we invite you to choose the type of application you would like to have processed urgently and follow the instructions.
An officer will evaluate your request and determine if the application can be processed on an urgent basis.
*If you have already submitted an application for a search of the citizenship records or to renounce Canadian citizenship and now need urgent processing, when filling out the Web form, please:
- Select:
- Citizenship from the drop down menu under Type of application/enquiry, and
- Citizenship - Grant from the drop down menu under Type of application/enquiry (continued),
- Include a detailed description of the required updates in the free-text box located under Your enquiry.
We hope the information provided is helpful in assisting you with your enquiry.
Email2:
hank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your application is still in process.
All the required documents and information have been received by the responsible office for the moment.
Due to the ongoing situation related to the
novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however,
processing times are affected and any disruption caused by COVID-19 is not reflected accurately on our website. We will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
Furthermore, we can process applications for citizenship urgently in
some cases.
If you feel that your situation may be considered urgent, we invite you to choose the type of application you would like to have processed urgently and follow the instructions.
An officer will evaluate your request and determine if the application can be processed on an urgent basis.