Today I got a notification from the portal to submit additional documents. This was the message:
"This is in reference to your application for permanent residence in Canada.
As you have resided in the USA for 6 months or more, you must provide a scanned copy of an original FBI clearance certificate."
However, i have NOT spent 6 months or more in America so how am i to show proof or submit a clearance certificate? In the last 10 years, i visited America for 3 weeks on holiday. Also, just wondering, if by mistake i mentioned i stayed in America for 6 months or more in my application form (which i highly doubt it), wouldn't they have asked me to upload the document before submitting my application? I studied in the UK for a year and was asked to provide a police certificate on the submit documents page, wouldn't the same process apply for America as well if i made a mistake?
Has anybody else faced a similar issue? I have raised a technical issue ticket but is there any other way to contact the Canadian team and see how to fix this problem?
Suggestions on what to do next is highly appreciated. I need to submit the FBI clearance certificate by 17th Dec.
"This is in reference to your application for permanent residence in Canada.
As you have resided in the USA for 6 months or more, you must provide a scanned copy of an original FBI clearance certificate."
However, i have NOT spent 6 months or more in America so how am i to show proof or submit a clearance certificate? In the last 10 years, i visited America for 3 weeks on holiday. Also, just wondering, if by mistake i mentioned i stayed in America for 6 months or more in my application form (which i highly doubt it), wouldn't they have asked me to upload the document before submitting my application? I studied in the UK for a year and was asked to provide a police certificate on the submit documents page, wouldn't the same process apply for America as well if i made a mistake?
Has anybody else faced a similar issue? I have raised a technical issue ticket but is there any other way to contact the Canadian team and see how to fix this problem?
Suggestions on what to do next is highly appreciated. I need to submit the FBI clearance certificate by 17th Dec.