you can send a Case specific inquiry .hancdude said:Hey Friends,
Its been almost a week that i'm facing a ecas status checking error:
We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
What shall i do now...Urgent suggestion is required
Hihancdude said:HI All,
Need URGENT help!
I recently tried to check my ecas status and it shows:
We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
What could be the possible reason plz reply..
Hello there.. Your suggestion seems valid but I am sure all of us here have tried all of that and MORE .iyikk said:Hi
there would be few reasons
1) you are entering wrong file number
2) i think providing complete name.....
try with only surname , I hope it works...earlier my ecas status also getting same issue, and some one assisted me the same in this forum, onwards able to accessing my status.... gud luck
Me neither...Its been 5 days for me now. Hope it turns back on!!!!SandySurrey said:Not getting E Cas till now
honey faridkot said:same ..........site down ....