Looking here,
http://www.cic.gc.ca/english/information/offices/apply-where.asp#u
It looks like for permanent residency, they suggest Express Entry or CPC-O. LA and NY are for "Visitor visas, Temporary Resident Permits, Rehabilitation and Authority to Return to Canada".
If you look at CPC-O:
http://www.cic.gc.ca/english/information/offices/canada/ottawa.asp
Questions about Permanent Resident Visa applications from within Canada and the U.S. ONLY
"We will only respond to enquiries regarding Permanent Resident Visa applications currently being processed at CPC-O."
Have you tried there?