Hi
I have noticed that people just post their questions here, rarely we get to the point answers. I had to watch few YouTube videos to figure out what to expect during the passport submission process. I hope this will be helpful.
Thank you. Based on the video above and a few other info online, my parents should be getting the courier and sms form along with the awb/payment confirmation email. So far we have not received anything, this gentleman mentioned he received that email 4 PM the same day. I wonder what is taking so long for us. We even wrote to both the email addresses including the payment receipt pdf hoping to speed things up. None of VFS phone line allow you to connect to an actual human being, long winded automatic instructions that go on and on only to hang up on you at the end. Our PPR time frame expires next week, I am so worried if the logistics delay will cause any issues. Should we write to IRCC webform mentioning that VFS is delaying it from their part because we have the enveleope ready and everything because what happens if it goes past 30 days deadline for PPR??