+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
also can someone advise me on the CIC contact no. that I can call from outside Canada?
you can call from google hangout or download android app 2nd line. Call on their customer care numbers.

Call the IRCC Call Centre (1-888-242-2100), from within Canada only, Monday to Friday, 8am to 4pm local time, except for statutory holidays)
or call on 1-613-944-4000 ( this works from google hangout). both the numbers work from 2nd line app
 
I got the Ghost Update yesterday. Landed on October 8th in Toronto.
now add like 10 to 12 days before its sent out to mail
 
updates:
Landed on: Sep.27 at rainbow bridge
Ghost update: Nov. 20
Approved: Nov. 29 (no email notification)
Waiting for mailing
nice 9 days they are picking up pace ehh!!!