Sorry to hear about this. If this happened to me, I would send them another photo. If later on it turns out the photo isn’t lost and they process it into their system, then great. However if it’s lost in transit and it never got to them, then it’s further delay for you.I have send my photos and copr on 25th jan at etobicoke and i have created webform on this tuesday for my application and how much time will it take. They replied me that my photography are not available in the system yet. I dont have tracking id of my photography so please tell me friends whai can i do now.
So if this situation happened to me, I’ll send a new photo, with tracking this time, and include a short note that I’m resending a photo because I have “reason to believe the first one was lost during transit”. If they get the second photo, after they’ve already released my PR card, then they’ll likely just disregard it. Good luck!